
Harness the power of GOOD CARMA through meaningful interactions and the philosophy that positive connections breed loyalty. By cultivating goodwill through engaging interactions, your business unlocks the potential for remarkable marketing results. Embrace the transformative energy of GOOD CARMA and unleash the full potential of your customer interactions.
SERVICES
CRM marketing campaign design
Craft impactful messages that engage your audience and deliver results, all customized to your unique needs and customers. Focus on growing your business while entrusting your email production to experienced professionals who understand the importance of personalized solutions.
Automation, trigger and lifecycle programmes
Maximize customer engagement and efficiency with lifecycle automation services. From onboarding to re-engagement, ensure personalized and timely interactions throughout the customer journey. Experience a seamless and targeted customer experience while driving conversions.
Account management and setup
Set the stage for CRM success with expert account setup services. Tailored to your unique needs, this service ensures a seamless and efficient setup process. From configuring CRM tools to mapping customer data, experience a smooth transition into an optimized CRM system.
Reporting and analytics
Gain insights into CRM performance with comprehensive reporting and analytics. Optimize your strategy, track key metrics, and drive growth. Leverage data-driven insights for informed decisions and exceptional results.
Strategy and consulting
Maximize your CRM's potential with expert strategy and consulting. Tailor your CRM approach to align with business goals. Optimize implementation, enhance customer engagement, and achieve exceptional results. Benefit from insights, make informed decisions, and unlock GOOD CARMA.
Hello, I’m Shauna!
Your
GOOD CARMA guru
With over 10 years of CRM expertise, I bring a wealth of industry knowledge from working with top companies like Tesco, Estee Lauder, and Hotel Chocolat. As your virtual CRM guru, I offer freelance support to businesses, specializing in email production, automation, segmentation, and strategy consultation. Let's unlock the power of customer loyalty together through GOOD CARMA.

MY CV

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Let's Get Started
Want to know if we're a good fit? Book a FREE 30 minute discovery call to learn more about each other.